She was fine with what she paid for with cash. Wasn't worth giving this company my money or time. The delivery guys were great too. Huge Savings on Top Brands. Consumers educating consumers.™, Complaints Reviews Scams Lawsuits Frauds Reported.™. Celebrating over 25 years of unbeatable furniture values! Albeit 26 days after order, a long time to wait they were really good about notice of delivery and providing the four-hour windows of delivery time. On top of that, they canceled my order for my accent pillows without telling me and never refunded my money. I have since spent the last 2 weeks trying to get my order delivered with no luck. Other than knowing furniture and our catalog like the back of their hands, there are other advantages to calling the Bob’s Squad hotline today: No poop emojis! Consumers love to do business with someone that can admit mistakes and state how they made improvements. Get reviews, hours, directions, coupons and more for Bob’s Discount Furniture and Mattress Store at 2500 E Imperial Hwy, Brea, CA 92821. Once you walk in, you realize how massive this location is and how vast of a selection they have. These people act as though they are doctors working for the CDC instead of the furniture sales people they really are. Bedroom. Ends Monday! All business will get complaints. They have some awesome furniture! However, although I could go into several paragraphs of all the failures after the instore purchase, but I will keep it short as I can. It was in her acct in 2 business days. Its true what they say, "You never get a second chance to make a first impression.". But I digress, I went in to the store for both my mom and brother who couldn't go in at the time. After going back and forth with them, explaining to them the lady at their store told me he would not need one bcus of his age they refused to let us go in and purchase. As someone who has purchased lots of furniture from Fresno locally owned stores, a local store will care about your personal shopping experience from start to delivery. Overall VERY pleased with everything Bob's has to offer. This report was posted on Ripoff Report on 03/29/2019 03:32 PM and is a permanent record located here: Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. ago from now, I asked them to send me the final bill/invoice including my return credit and all that. This in itself was a BIG plus for us! They came 6 hours early so no body was home so the next day I MISSED WORK THE NEXT DAY TO MEET THEM. All business will get complaints. We didn't even know it was open but thought why not try it out. It's Covid times. So upsetting! The initial payment to the finance company took 3 weeks to get back. But in no way am I giving you those numbers over the phone! The repair man had me sign on his phone while I was speaking to women. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. Advertisers above have met our DO NOT SHOP HERE!!! Estimated amount consumers saved since 1997: $15,590,010,907, Corporate Advocacy Program - Verified Status, REBUTTAL BOX™ I wish I could give them no stars. https://www.ripoffreport.com/report/bobs-discount-furniture-brea/ca-horrible-experence-1476227. With a smile I politely excused myself when Leslie the manager came to again bring me their masks. From being told that accent pillows had to be purchased after the sale of furniture by phone, calling and being told that is not true, back and forth many times to get the pillows on the order, hour-long hold times, extended six week delivery time, and lots more, not to mention you can't call the local store as you end up someplace back east or what seems an out of country call center. Beyond upset about his and this store. Bob does the work. Customer Care. That is what caused the chair to stay up is because the wire wore out because the frame was loose. I don't know what they are doing trying to give people the runaround with their money. They said the motor and switches are covered under manufacture warranty already but the goof protection would make sure everything else will be covered.

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