Other than to the extent that you may Sponsor purchases in accordance with these terms, this is not a transferable benefit. Please review the Shipping & Delivery section of the Help page located at http://www.apple.com/uk/shop/help/shipping_delivery to learn more about how and when you will receive the products you purchased from the Apple Online Store. Custom-configured products, including personalised iPads, cannot be returned or exchanged. Once we have processed your order and prepared it for shipping, we will send you an email stating that we have accepted your order, which will include the shipment details (the “Shipment Notification Email”). Delivery is free on all orders placed at apple.com. You may change this should you prefer to deliver to a different location. Additional information about pricing and taxes is available in the Payment & Pricing section of the Help page located at http://www.apple.com/uk/shop/help/payments. You need to be at least 18 years old to place orders on the Apple Store. If you have received your order and find that it is damaged, please call Apple Store Customer Service. Learn more about dispatch and delivery times, methods and costs. By accepting these terms and conditions, you consent to such checks being made. The applicable warranty terms and conditions can be reviewed at http://www.apple.com/uk/legal/warranty/ and are also contained in your Apple hardware box. If your order is being delivered to someone else in the UK, you may want Apple to let them know that it is on its way. The EPP discount and membership and/or participation in the EPP are non-transferable. Apple reserves the right to change prices for products displayed on the Apple Store at any time and to correct pricing errors that may inadvertently occur. (Complete and return this form only if you wish to withdraw from the contract.). We will also send you texts on the day of delivery or after your item has been delivered, depending on your selected delivery method, country and carrier. For orders where you are to pick up an item from an Apple Retail Store, we will send you an email or an SMS stating that we have accepted your order, which will include when your items will be available to pick up from your selected Apple Retail Store (the “Pick-Up Notification”). If you have already registered on the Royal Mail website, then you can click here to go to the new Online Shop, log in and you will see 'Retail Products' as an option on the shop homepage. ALL INFORMATION AND THESE TERMS ARE SUBJECT TO CHANGE AT ANY TIME. In addition to your right to cancel your order, return a product or cancel a service contract for any reason as explained above, should Apple reduce its price on any Apple-branded product within 14 calendar days from the date you receive your product, feel free to contact the Apple Store by freephone on 0800 048 0408 to request a refund or credit of the difference between the price you were charged and the current selling price. For carrier deliveries you can track the status of your order via online, Reauthorise your credit/debit card or update your credit/debit card details, Cancel your order or an item from your order. If you are having trouble with non-Apple branded hardware, you should contact the manufacturer directly or contact Apple Store Customer Service. For more details go to www.apple.com/support/products/. For orders below this amount or for express delivery, shipping fees will apply. For example, items that show 'Dispatched: Within 24 hrs' are estimated to be dispatched for delivery from our warehouse within 24 hours. Further information on payment can be found in the Payment & Pricing section of the Help page located at http://www.apple.com/uk/shop/help/payments. If you would like to change the pickup location, select Change location. Delivery fees apply to Apple Print Products. For details, click here. If your order has passed the scheduled delivery date in your dispatch notification email, please contact, If you have received your order and find that it is damaged, please call, Within 3-5 days of your order being delivered, you should receive an official Apple invoice by e-mail. The Corporate Employee Purchase Programme is a benefit provided by Apple Sales International, Holly Hill Industrial Estate, Cork, Ireland ("Apple") to employees of participating companies of the Corporate Employee Purchase Program (EPP). The Employee Purchase Program ("Program") is a benefit provided by Apple Inc. (“Apple”) to current employees, contractors, members and family members of participating companies, and other organizations (“Employer”). If you are unable to modify your delivery details here, please contact Apple Store Customer Service. In case of any damage to your delivery, Apple will be in direct contact with the carrier to resolve the issue as quickly as possible with as little inconvenience to you. Apple reserves the right to verify the eligibility of participants and to cancel any orders if Apple has reasonable grounds to believe that they have not been placed in accordance with these terms and conditions. I/we [*] hereby give notice that I/we [*] withdraw from my/our [*] contract of sale of the following goods [*]/for the provision of the following service [*], Signature of consumer(s) (only if this form is notified on paper). You have the right to cancel your order, return a product or cancel a service contract for any reason, within your statutory rights. More ways to shop: Find an Apple Store or other retailer near you. Orders above £200 will be sent via carrier delivery, and a signature may be required to receive your item. If we do not receive authorisation from your credit card issuer, we will inform you so that you can provide us with another payment method. To get free next-day delivery, you will need to place your order by 8 pm GMT, Monday to Friday. You may also purchase at any Apple Retail Store. This contract is subject to applicable export control laws. Delivery estimates give an indication of when the item will be delivered to your address after it is dispatched. Personal Discount: You may purchase or "sponsor" up to three system bundles or displays, three iPads, three iPhones, three Watches and up to ten iPods each calendar year (January 1-December 31). Please note that this excludes limited-time price reductions, such as those that occur during special sales events. The decision to accept your order is in our sole discretion. Software returns are also accepted within this period, but only if the software package is unopened. Apple provides security features to enable you to protect your product in case of loss or theft. Please review the Shipping & Delivery section of the Help page located at http://www.apple.com/uk/shop/help/shipping_delivery to learn more about how and when you will receive the products you purchased from the Apple Store.

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